FAQs
Frequently Asked Questions
What services do you offer?
We specialize in reupholstering furniture, including sofas, chairs, ottomans, and more. We also provide custom upholstery, cushion replacements, and fabric sales.
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What is your typical turnaround time?
Our usual turnaround time varies depending on the project size and complexity. Generally 2-3 week for reupholstery and 4-6 weeks for custom items
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How do I get an estimate for my project?
You can get a free estimate by filling out our Request a Quote form on our website. Once your inquiry has been submitted with a detailed needs including dimensions and a picture of the item. We'll provide a detailed quote based on the condition, fabric choice, and work required. Our typical response time to provide a quote is within 24 - 48 hours
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Can I bring my own fabric?
We carry a wide range of fabrics. You are welcome to bring in your own fabric provided it is not fabric we carry.
Do you offer pickup and delivery?
Yes, we provide pickup and delivery services for an additional fee. Please contact us for details and scheduling.
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What is the process for reupholstering my furniture?
Our process includes:
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Request for quote: We gather your project details and discuss any unique needs
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Estimate: We provide a quote based on the project details
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Deposit: We send a deposit invoice for customer to pay 50% of labor cost
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Fabric selection: If needed, we schedule fabric consultation and send fabric invoice for payment
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Work: Order materials and schedule items drop off/pick up. once received, we begin the reupholstery process, which includes stripping the old fabric, repairing the frame, and applying the new fabric.
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Completion: We ensure the work meets our high standards, send balance invoice and schedule delivery/pick up.
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What payment methods do you accept?
We accept checks, quickbooks online bank transfers and zelle. There is 3% processing fee for any credit/debit card transactions.
Can you match my existing fabric or color?
While we can’t guarantee an exact match, we will work closely with you to find the closest possible fabric or color to meet your needs.
Do you offer commercial upholstery services?
Yes, we handle both residential and commercial upholstery projects. Please contact us for more information on our commercial services.